Interactive Snuffle Mat for Dogs

CHF 3.90 within Switzerland, CHF 5.90 worldwide — one flat rate per order, however many items you buy. Free on orders over CHF 60.

Two large items — the Smart Pet Feeder and the Multifunctional Car Bed — cost several times more to send, so they carry their own rate instead: CHF 14.90 within Switzerland, CHF 24.90 everywhere else.

We ship to over 200 countries and territories. Dispatched within 1–3 business days, then:

• Switzerland & Europe — 7–14 business days
• UK, US, Canada, Australia, NZ, Japan — 10–18 business days
• Everywhere else — 12–25 business days

Tracking arrives by email at dispatch. It can take 2–5 days to start updating, and long routes go quiet between scans — that's normal.

Your country may charge import duty or VAT on arrival. Those are set by your government, not by us. Most of our products fall under common duty-free thresholds, so most customers pay nothing extra.

If it isn't right for your pet, you have 30 days from delivery — wherever you are.

Arrived faulty or damaged? Don't post it back. Send us a photo within 7 days and we'll replace it or refund you in full including shipping. In almost every case we won't ask for the item back, so your refund goes out straight away rather than waiting on a parcel.

Changed your mind? The return postage is yours, and from outside Europe that can cost more than the product. So message us about sizing first — we'll help you choose and it costs you nothing.

An item tried on once for fit still counts, as long as it comes back clean and undamaged.

Not sure whether this suits your particular dog or cat? Ask us before you buy — we'd rather talk you out of the wrong product than process a return.

A person reads every message, and we reply within one business day.